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Thank you for visiting and shopping at WinterEquipment.com. Following are the terms and conditions that constitute our Shipping Policy.
Due to the large nature of our product, orders are processed within 2-3 business days. Orders are typically shipped within a 3 week window. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
* Delivery delays can occasionally occur (i.e. weather, rural locations, etc.)
Shipping charges for your order are based on carrier lanes, state and location of customer. All shipping charges will be calculated and displayed upon checkout.
Winter Equipment goes out for bid to freight carriers annually. Securing the best possible costs. All Winter Equipment Systems are shipped no charge freight. Most product ships LTL van. Accessorial charges are the customers responsibility (i.e. liftgate, inside delivery, etc.)
Shipment to P.O. boxes or APO/FPO addresses
Due to the weight of our product Winter Equipment cannot ship to P.O. boxes. Winter Equipment ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
You can request a shipment confirmation and tracking numbers(s) once your order has shipped by contacting you Winter Equipment representative. The tracking number will be active within 24 hours of goods leaving the dock.
WinterEquipment.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
WinterEquipment.com is not liable for any products damaged or lost during shipping but will work with you to file the claim. If you received your order damaged, please contact Winter Equipment to begin filing your claim.
Please photograph and document any damaged goods. Save all packaging materials and damaged goods until instructed otherwise by a Winter Equipment representative.
We currently do not ship outside the U.S.
As an industry leader Winter Equipment stands behind our industry leading Wear Factor and Satisfaction Guarantee we will work with all customers to assure the most complete satisfaction.